Privacy Policy.

1The Information We Collect.

We only collect information that helps us answer your questions, rent you a storage unit, and manage your account. Specifically:

Information you give us directly. When you fill out a contact form, request a quote, or email us, we receive whatever you choose to share — typically your name, email address, phone number, and the details of your inquiry, such as the unit size you're interested in.

Information collected when you move in online. When you rent a unit, you are directed to our online rental and payment platform, Unit Trac, to complete your lease and set up payment. The information you enter there — including your name, contact details, billing information, and payment details — is collected and processed by Unit Trac and its payment processor to complete your transaction. We do not store full payment card numbers on our Website.

Identity verification. As part of leasing a storage unit, we may ask for a driver's license or other government-issued ID. We use this solely to confirm your identity, keep your account accurate, and, where necessary, to prevent fraud or recover on an unpaid account. We do not use it for marketing.

Information collected automatically. Like most websites, our servers automatically record basic technical data when you visit — such as your IP address, browser type, the pages you view, and the date and time of your visit. We use this "log data" to keep the Website running, troubleshoot problems, and understand how the site is used. We do not connect it to your identity except where necessary to investigate a violation of our Terms & Conditions.

2Cookies.

We use a small number of cookies to keep the Website functioning, remember your preferences, and understand general traffic patterns so we can improve the site. Cookies are small files stored on your device.

We do not use cookies to build advertising profiles, and we do not run third-party advertising networks on our Website. Most browsers accept cookies automatically, but you can disable them or set your browser to alert you when one is sent. Note that some parts of the Website may not work properly if cookies are turned off.

3How We Use Your Information.

We use the information we collect to:

• Respond to your questions and requests;
• Process your storage rental, manage your account, and handle billing through our rental platform;
• Send you account-related communications, such as confirmations, billing notices, and important updates about your unit;
• Verify identity and prevent fraud;
• Maintain, secure, and improve the Website.

If you have opted in, we may occasionally send you information about our services. You can opt out of those messages at any time by following the unsubscribe instructions in the message or by emailing us at info@322selfstorage.com.

4We Do Not Sell or Share Your Information.

322 Self Storage does not sell, rent, or trade your personal information — period. We do not share it with third parties for their own marketing or advertising under any circumstances.

5When We May Disclose Information.

We may disclose information when we genuinely believe it is necessary to:

• Comply with the law, a court order, subpoena, or other legal process;
• Protect the rights, property, or safety of 322 Self Storage, our customers, or the public;
• Investigate or prevent fraud, security issues, or violations of our Terms & Conditions;
• Complete a sale, merger, or transfer of our business, in which case customer information may be among the transferred assets. If that happens, your information would remain subject to the commitments in this Policy.

We cooperate with law enforcement when legally required to do so.

6How We Protect Your Information.

We take reasonable administrative and technical steps to safeguard the information we hold, and we limit internal access to those who need it to do their jobs. Sensitive transactions — like online payments — are handled through our rental platform and its secure payment processor rather than stored on our Website. No method of transmission over the internet is completely secure, but we work to protect your information and to limit what we collect to what we actually need.

We ask that you help protect your own account by keeping any username and password confidential. You are responsible for activity that occurs under your login.

7Your Choices and Rights.

You can:

• Ask what we have on file. Email us and we'll tell you what personal information we hold about you.
• Update or correct your information. Let us know and we'll fix it.
• Opt out of marketing. Unsubscribe from any promotional message, or email us to be removed.

Depending on where you live, you may have additional rights under applicable privacy laws, including the right to request access to or deletion of your personal information. We will not discriminate against you — for example, by denying service or changing your price — for exercising any privacy right available to you. To make a request, contact us at info@322selfstorage.com.

8Changes to This Policy.

We may update this Policy from time to time. When we do, we'll revise the "Last updated" date above. Your continued use of the Website after a change means you accept the updated Policy.

9Terms & Conditions.

This Policy works together with, and incorporates, our Terms & Conditions.

10Contact Us.

If you have any questions about this Privacy Policy or how we handle your information, please reach out: